MyCare goes beyond simple support to build real connections with people

At MyCare Living, our support goes beyond day-to-day assistance: we make the value of close-knit connection in the core ways we work with our clients.

Our clients aren’t just names on the list. When it comes to our mission of dedication, it’s vital that we treat them as people with their own lives, interests, unique needs, and ways of associating with others.

This personalised approach to care is what makes a real difference to our clients, providing more than practical help: it builds trust and comfort, so that everyone knows they’re supported by people who truly care about making a connection and treating them like family.

Listen to one of our valued clients in the video above talk about the value of being genuinely seen and heard by his support workers, who treat him with respect and build strong social bonds.

We prioritise hands-on assistance & support for everyone

Jimmy and Anna, the directors of MyCare Living, don’t just work behind the scenes but are present and active in making sure the best supports are in place for all of our clients.

This hands-on approach means that clients always have access to someone who knows their needs and is dedicated to helping them feel safe and cared for.

Our support team also benefits from this approach, knowing they’re part of a greater team that looks after them as much as the clients. As one of our support providers says, having this kind of guidance truly makes a difference in her work, and helps create a network to work in that feels reliable and responsive for both carers and their clients.

Helping clients feel comfortable, step-by-step

A huge part of the MyCare approach is helping clients at their own pace. For some, this help means mastering a task, learning something new, or just having the opportunity to get out and have fun doing one of their own favourite hobbies.

We’re proud of the fact that, as shown in the video above, our clients and support workers feel such a strong sense of belonging in the MyCare community. For our clients (especially those who find comfort in meeting others their own age), we value providing people with the chance to have special opportunities to build friendships and enjoy simple, fulfilling, stress-free experiences with friends.